519 Reviews Found
Confirmed Sales Customer
Clean and efficient. Joe Rey was really helpful.
Jeremy K.
MIDLAND
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Axl, Fernando, Lori, the finance guy, and the other dealership are very attentive and nice.
Jose O.
HORIZON CITY
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Aron Perez was very helpful, got me in a truck I love in no time at all, Lori Molinar was also very helpful getting me rolling in a new 2024 High Country!! can't say enough about their team. even once the deal was in process, walking the lot I was approached by every team member on the lot one by one asking if they could help in any way. and my favorite part...when I told them we were just looking around there was no hassle, just an OK were here if you have any questions. no pressure to buy, Aaron took his time and showed me a lot of trucks, ran the numbers on all of them, finding the right truck, right trim, right price. worked with financing to get me a bed cover I must have for work and threw in a hat, something most people won’t do these days. When I went back buy to get my plates Aron escorted me to parts and helped me get a set of floor mats to protect my truck going forward. I don't plan on buying another truck anytime soon, but if I do, he will be the first one I talk to. For me it’s the little things that make a huge difference. Buying a truck is a huge investment and salesmen that understand this and take the time to make sure you are getting what you want a few and far between. What started me down this road was a flyer from Midland Chevy saying I was pre-qualified, I called them they said they would get back with me. The next day I called Odessa and spoke with Aaron. He was sending me pictures of trucks that matched my description within 30 minutes and did not stop feeding me information until the deal was signed. Making me feel more like someone spending quite a bit of money instead of an inconvenience.
David W.
ODESSA
Was this review helpful?
Confirmed Service Customer
Went in for an oil change and they got me in and out quickly.
Juan C.
Odessa
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Great service and very time efficient. Nathan is always a pleasure to work with in taking care of my Chevy’s Service needs
Jesus D.
ODESSA
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Oil Change job was done quickly and the representative did a good job keeping me informed.
Terry E.
ODESSA
Was this review helpful?
Confirmed Service Customer
I'm very pleased with service we receive on the work it was performed on my vehicle. i will recommend this dealership to friends and family.
Miguel B.
ODESSA
Was this review helpful?
Confirmed Sales Customer
Nick was very knowledgeable and easy to work with.
Morgan C.
ODESSA
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Omar R. did a great job. I have purchased with him before and he knew exactly what I wanted and making sure that I was involved in price and payment. thanks .
Miguel P.
ODESSA
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
This is my second time getting a truck and my experience with the person that helped me out was just awesome. I couldn’t have asked for anything better than him and I love my trucks. I will definitely tell my families and friends to go shop at all American in Odessa.. I was very satisfied with all the process how they took the time to help me out
Marylou G.
PECOS
Was this review helpful?
Confirmed Service Customer
Couldn’t locate my account after showing them my account # Said to come back to “show me how to use the apps”
Stephanie P.
MIDLAND
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Amazing experience with Laura Cardona as my sales representative.
Cindy V.
ODESSA
Was this review helpful?
Confirmed Sales Customer
I actually didn’t go to the dealership due to shopping on line but the people that I dealt with were very helpful.
Joel M.
PECOS