Was greeted promptly by Vince and his staff -my vehicle was on recall, which they fixed quickly. I’ve had my vehicle serviced there before with good results, but I can tell a difference since Vince has been there. Being treated like a valued customer is great.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Here at All American Chevrolet of Odessa, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (432) 368-6651 to discuss ways we can better serve you in the future.
Wait time for an oil change was to long. Several times I seen my vehicle on the lift with no one around. This is a down fall for me since most oil changes should not take this long other than that all was good.
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. When you have an opportunity, please reach out to us at (432) 368-6651 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.