I understand the dealership is busy, but 2 hours to turn in my cashiers check to pay my car in full. Yes, no financing. Paid in full. We were asked by the sales lady to bring in the check before picking up the vehicle. Will not do that again. Plus, when I picked up my car the saleswoman was too busy with two customers and left me before even getting my car Insurance set up so I would have a copy of my new insurance card to have in the car. Plus, I got home with the car and they did not detail my car where the engine was left dirty and the rim around the trunk was full of dirt. I took the car back the next day for the engine to be cleaned. I do not blame anyone but need more salespeople and also finance managers. Not a way to do business. Next time I will go to another dealership that has time to appreciate their customers more. I will not name names but will definitely enjoy my Chevrolet Malibu.
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Laura Cardona is a great person and very helpful and knowledgeable and this is the second vehicle I have bought from her. Every went smooth and done in a timely manner and as of right now I will continue using her for further purchases and using the all American in Odessa.
Hi there, thank you for taking the time to leave a review for us at All American Chevrolet Of Odessa. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Please don't hesitate to reach out to us if there's anything more we can do!
I came into the dealership with a check engine light. Adrian helped me out told me he would have my car looked at ASAP. I left it there on a Tuesday afternoon. Called me the next day around 2 and said my car was ready and fixed! I was so happy! His service is A++! Thank you so much.
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us. Thanks again for the recommendation, and have an amazing day!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you have any further questions, please don't hesitate to reach out!
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!