739 Reviews Found
Business Response
Thanks for the great feedback!
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Confirmed Service Customer
Was and still not very happy. I have several recalls on my 2019 high country. I can't leave my truck there, since sales mgr. Said he would need it a Whole day. I do not live in Odessa and my truck is my only transportation. I can't believe I have bought four vehicles from y'all. Nobody is trying to help. My truck needs this service and seems I'm getting push off
Charlie W.
KERMIT
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Confirmed Sales Customer
Overall good experience. It took longer than we expected to get the finance paperwork in order.
James T.
ODESSA
Business Response
James, we would like to thank you for your kind words. Our entire team will appreciate this feedback. All American Chevrolet of Odessa prides ourselves on how we treat our customers and reviews like yours help us to make sure that we're meeting our standards. We look forward to seeing you for your next service visit!
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Confirmed Sales Customer
Laura was the best she didn't give up on me. Will defenetly come back. Thank you laura
Yamir P.
ODESSA
Business Response
Hi Yamir, thank you so much for your positive comments about All American Chevrolet of Odessa! We sincerely value your business and look forward to your next visit!
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Business Response
Thanks a bunch!
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Confirmed Service Customer
My recall on my Tahoe was done in a very short time and the service personnel was very helpful and kind.
James H.
ODESSA
Business Response
James - thank you for sharing this incredible feedback with us about your service visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Javier Trejo did an amazing job helping me look for what I was looking for
Raul H.
ODESSA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Sammy made my experience wonderful! He had fantastic customer service skills, communication, and timely service. He was just so helpful. I appreciate him making it such an easy transaction. =)
Sarah M.
ODESSA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
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Business Response
Thank you for this positive rating! Have a great day.
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Confirmed Sales Customer
Everything was awesome, our salesman Jeff Garza was excellent in making us very happy customers. He got us just what we wanted. I will definitely be back !!!! Happy customer 😊
Leticia M.
ODESSA
Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment. Leticia Medina - thank you for taking the time to write about your experience at our dealership. All of us at All American Chevrolet of Odessa pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Business Response
Douglas Everette Poston - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Confirmed Service Customer
What started out as a oil change ended out costing me almost $1000.00. During the oil change a sensor that was defective was found. I was told it would be replaced under warranty. My oil was changed the mechanic backed my truck out of the shop closed the door and watched out the door from a empty bay as my truck got beat up by hail. I made a appointment to have the sensor and the hail damamage repaired . Repairs were to start 7/7/10 . It is still not repaired and at the dealership. 8/12/2019 I have paid for the sensor that wasn’t covered , oil change and hail damaged . The dealer tried to give the truck back but they had failed to plug in numerous sensors. They finally fixed the senors and then tried to deliver the truck again. Poor body work and dirt in the paint plus you can see where they repainted it. The shop also put on my bed cover but it was so poorly reinstalled the tailgate wouldn’t open and the cover wouldn’t stay close.
Steve E.
LAKEWOOD
Business Response
Steve Easdon, thank you for bringing this issue to our attention. Open lines of communication with our customers are critical in improving our customer service, and we would like to learn more about your experience. Please contact our team at your earliest convenience so that we can work together to come to an understanding. We look forward to hearing from you.
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Business Response
Glad you had a great experience!
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Business Response
Alyssa, we love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
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Confirmed Sales Customer
I had a budget of where I needed to be payment wise and they got me there, thanks micki Wilson and staff all American cheverolete.
Richard T.
ODESSA
Business Response
Richard, we are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At All American Chevrolet of Odessa, we value our customers and we look forward to seeing you on your next visit.
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Business Response
Manuel, we are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At All American Chevrolet of Odessa, we value our customers and we look forward to seeing you on your next visit.
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Confirmed Service Customer
Rocky is our go to man, we had a recall for the power steering on my truck, had a few questions as well .. we took it in, he diagnosed see if it had any other issues. He got it done same day!
Cindy G.
MIDLAND
Business Response
Cindy, we are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At All American Chevrolet of Odessa, we value our customers and we look forward to seeing you on your next visit.