689 Reviews Found
Confirmed Service Customer
Bought a new 2021 Tahoe Premier and it went to the shop the next day for antilock brake problems. Got it back 5 days later and the antilock brake sensor alarm is back again. Problem is not fixed. Not a good sign when you buy a brand new expensive vehicle.
Lee E.
ODESSA
Business Response
We apologize that we did not meet your expectations, but would like to thank you for providing us with this feedback. We want to research your situation and discuss options to make things right. Please contact our team at your earliest convenience so we can work on a solution.
Business Response
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (432) 337-6601 at your earliest convenience. We hope to hear from you soon.
Confirmed Service Customer
Very professional. I went in for an oil change and really didn't wait very long. From the person who took my work order to the guy who called for me when complete, everyone was very friendly and professional. Thank you Chevrolet, you have a good dealership here.
Robert S.
ODESSA
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Confirmed Service Customer
Excellent, helpful and courteous. Very professional and straight forward to what they are going to do and what was done when finished.
Galen G.
MIDLAND
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Hi, thanks for taking the time to leave a review.
Confirmed Service Customer
Sammy was very helpful and was able to get my service done the same day
Kelly C.
ODESSA
Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Hi, thanks for taking the time to leave a review.
Business Response
Our team works hard to make sure every guest feels confident in the customer service they received. We are happy to hear that you enjoyed your visit! We're here to help, so please let us know if there's anything else we can do for you. We look forward to your next visit! Take care!
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Confirmed Service Customer
Pete did an amazing job of handling all parts of our problem.
Larry B.
ODESSA
Business Response
Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, All American Chevrolet Of Odessa
Business Response
Hello, we're happy to hear you had such a positive experience with our team!
Confirmed Sales Customer
It was very nice just took us to long in there
Sergio B.
FORT STOCKTON
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Confirmed Service Customer
Excellent service from Able, Ruben Ochoa and Pete Rodriguez,
Gary G.
ODESSA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Business Response
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (432) 337-6601 at your earliest convenience. We hope to hear from you soon.
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
Confirmed Sales Customer
The sales representative was very friendly and took his time to answer all questions in regards to the vehicles we were interested in viewing. I am a satisfied customer. Thank you
Juanita C.
ODESSA
Business Response
Hello, we are glad we could help! Thank you again for leaving us this response!
Business Response
Hi there, thank you for taking the time to leave a review for us at All American Chevrolet Of Odessa. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!
Confirmed Service Customer
We would like to express our sincere thanks to the chevy team for getting our vehicle serviced and back on the road within one day.....TeamChevy
Clint C.
HOLLY RIDGE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing All American Chevrolet Of Odessa and we hope to see you again.
Confirmed Sales Customer
Flor is a great representative! She helped me get into the truck I wanted! She was very helpful and I would recommend All American to everyone!!
Matthew H.
ODESSA
Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future. Please don't hesitate to reach out to us if there's anything more we can do!
Confirmed Sales Customer
Sales lady had no knowledge of the car we purchased. She had to look up any question we asked her. She also did not tell us that the original lender needed the verification of address for my husband and without it we had utilize another lender at a 2% higher interest rate.
Thomas O.
ODESSA
Business Response
Thank you for providing us with your feedback. Our team is dedicated to providing a great experience for customers and we would like to discuss this issue in greater depth. Please give us a call at your earliest convenience.