Took my vehicle in for a leak repair and the employee in the service department (Sammy) was very nice in helping me with the problem very honest courteous and friendly that I got our vehicle back that same day knowing how bad we really needed our vehicle. Needing more employees like him! My hat off to Sammy!! Thanks a lot!!!!
Miguel - thank you for taking the time to write about your experience at our dealership. All of us at All American Chevrolet of Odessa pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
I attempted to use my chevrolet rewards points on my service visit, but I was informed that they did not know how to use those points. I was a little annoyed that nobody even attempted to try and figure out how to utilize the point system. Why offer a rewards program and not let customers use the points we have earned?
I didn't have any issues with the service there, everytime i would call Jeremy would always answer my questions. I would really recommend all my friends to All American Chevrolet. Thank you for your service
We had a very good experience with All American Chevrolet of Odessa. Our sales rep Laura Cardona was always polite and courteous. She was very helpful and answered every question we had. She did everything she could to be hospitable. We will definitely be requesting her as our sales rep in the future.
Brett, our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole All American Chevrolet of Odessa sales team would like to thank you for coming in and we hope to see you again in the near future.
Rita- thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Sammy the service writer I contacted on the phone had diagnosed my issue the day before and arranged for my vehicle to be checked the next morning, I was there maybe 45 min and back on the road just like new! Great job by Sammy and his team!
It is great to hear that our staff at All American Chevrolet of Odessa was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.